At Saint Luxury, we want you to be completely satisfied with your purchase. If you need to return an item, please do so in new condition within 2 days of the original shipment, accompanied by a copy of your receipt.
To ensure a smooth return process, please adhere to the following guidelines:
- All products must be returned in a new and unused state, in perfect condition, with all protective materials intact. This includes all packaging, accessories, authenticity cards, and dust bags.
- Returns received after the designated return time frame will not be accepted.
- We reserve the right to refuse any return if the product shows signs of wear or has been used or altered from its original condition.
- If we receive a returned item in unsuitable condition, the refund will be void, and the item(s) will be sent back to you.
- Customer is responsible for shipping charges when making returns.
- Sales items are not eligible for any refunds.
Please note that, for hygiene reasons, we do not accept returns of underwear or swimwear.
The responsibility for returned items lies with you until they are received by us. We recommend insuring the value of the items you are returning and obtaining proof of postage for your records.
If you have any questions regarding our return policy, feel free to reach out to our customer service team.
+234 704 635 7360